It's important to know whether your blocked drain is your responsibility or whether it is your local water authorities responsibility to unblock. The first thing to identify is whether the blockage is within the boundaries of your property or whether the blocked drain is linked to the shared mains drainage also servicing other properties such as your neighbours.
The diagram below helps identify how different types of property can affect drain responsibility. If your drains are 'shared' then call your local water authority as it's their responsibility.
The government made changes to the legislation on shared drains in October 2011 transferring responsibility to local water authorities from the homeowner for pipes outside the boundaries of your home or if your neighbours are also using the same pipe running though your boundaries. You are only responsible for your own pipes within the boundaries of your property. Call your local water authority (www.thameswater.co.uk, www.southwestwater.co.uk, www.wessexwater.co.uk or www.southernwater.co.uk) by providing your address and post code the water authority can check on their drain network map to advise whether your blocked drain is a shared drain and if so they will attend free of charge.
If you live on an unadopted road and have a private sewer, the homeowner is responsible for the cost of maintaining and repairing it. Even If the sewer serves a number of properties, all the owners are jointly responsible for any costs involved with unblocking or maintaining your drains. Further information There is more detailed information about water and sewerage on the OFWAT website www.ofwat.gov.uk
If you think you may have one of these problems then give us a call today on 01256 445200 for some Free Advice or to arrange a visit from our Trained drain unblocking engineers with No Callout Charge
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